Shipping Protection

Protect Your Order With Added Peace Of Mind

We understand that unexpected delivery issues can happen.

Shipping Protection provides additional support for your order by helping protect against eligible shipping problems, including lost packages, damaged items, and stolen deliveries.

Add Shipping Protection at checkout for extra confidence from the moment your order leaves our warehouse until it arrives at your door.

What Does Shipping Protection Cover?

Lost Packages

Protection for eligible orders that are lost during transit.

Damaged Items

Coverage for eligible items that arrive damaged due to shipping issues.

Stolen Deliveries

Protection for eligible packages that are stolen after delivery.

Unexpected Delivery Issues

Support for eligible shipping problems that may affect your order.

How Shipping Protection Works

1. Add Protection During Checkout

Select Shipping Protection when placing your order.

2. Contact Our Support Team

If your order experiences a covered shipping issue, contact us with your order details.

3. Get Assistance With Your Request

Our team will review your request and help resolve eligible shipping issues according to the coverage terms.

Shipping Protection Is Optional

Shipping Protection is a voluntary service that you can choose to add during checkout.

It is not required to complete your purchase and will only be added if you manually select it.

Fees and Selection

• Fee: The service is available for a non-refundable fee of USD $3.99 per order.
• Selection: Shipping Protection is an optional, opt-in service and is not automatically selected by default. Customers may choose to add Shipping Protection to their order by manually checking the “Shipping Protection” box during checkout.
• Non-Refundable: Once an order has been dispatched, the Shipping Protection fee is non-refundable, as the service has already been provided.

Shop With Confidence

Your order matters to us.

Shipping Protection provides an additional layer of support, helping you enjoy a smoother and more secure shopping experience from checkout to delivery.